As an HR professional, do you ever feel like you are carrying more of the people responsibility than you should be?
You cover a wide range of things that could include everything from…
- Navigating difficult conversations
- Stepping in to manage performance
- Supporting wellbeing
- Coaching individuals through challenges that ideally would sit with their manager
It raises an important question: is this really the role of HR, or a sign that managers need stronger leadership skills?
When HR is pulled deep into day-to-day people issues, it becomes incredibly difficult to step back and focus on what really moves the organisation forward. Strategic people initiatives, long-term capability building, and the work that genuinely excites you can easily get pushed aside by urgent issues that keep resurfacing.
There’s a reason this matters. Research from Gallup consistently shows that managers account for up to 70% of the variance in team engagement. When managers are well-equipped, teams perform better, relationships are stronger, and far less escalates to HR.
This year, what if the biggest shift wasn’t HR doing more, but managers being better prepared to lead well?
Our free leadership toolkits are designed to help managers lead more effectively with simple, practical tools they can implement today – freeing up time for HR to focus on the bigger picture.
Download the Operating System of Great Leaders toolkit (our most recent toolkit!) and share it with one of your managers. It covers five critical habits that great leaders have, with tools and tips to build them.

